COME TRUE – PRIVACY POLICY
How Come True App handles your data
1. Introduction
Come True respects your privacy and is committed to protecting your personal data and maintaining a safe, respectful, and secure environment for all users.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Come True mobile application and related services.
2. Age Restriction
Come True is strictly intended for users who are 18 years of age or older.
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Users under 18 are not permitted to use this application
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We take reasonable measures to prevent underage access
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If we become aware of an underage account, we will immediately suspend or delete it
3. Information We Collect
We collect only the information necessary to provide and improve our services.
3.1 Account Information
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User ID
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Username
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Email address (if required for authentication, login, or account recovery)
3.2 User Generated Content
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Posts, comments, messages, and other content created by users
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Media or files shared within the app
3.3 Usage and Activity Data
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Likes, followers, blocks, and reports
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User interactions and engagement activity
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Moderation and safety related actions (e.g., reports, enforcement events)
4. Content Moderation, Reporting & Enforcement Tools
Come True provides built in safety systems to maintain platform integrity and user safety.
Reporting System
Users can report content, messages, or accounts directly within the app using the built in “Report” feature. All reports are reviewed by our moderation system and prioritized for action when related to safety concerns.
Blocking & User Controls
Users can block other accounts to prevent messaging, interaction, or visibility of content.
Moderation System
We use a combination of automated systems and manual review to monitor user generated content and detect violations of our policies.
Enforcement Actions
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Remove violating content
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Issue warnings
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Temporarily suspend accounts
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Permanently ban accounts for serious or repeated violations
These actions help ensure a safe and respectful environment for all users.
5. How We Use Your Information
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Provide and operate core app functionality
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Enable social features (posting, messaging, following, interactions)
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Display and manage user generated content
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Enforce community guidelines and platform safety rules
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Detect, prevent, and address abuse, spam, fraud, and harmful behavior
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Support moderation, reporting, and enforcement systems
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Improve app performance and user experience
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Comply with legal obligations and age restrictions
6. Child Safety & CSAE Policy
Come True has a zero tolerance policy toward Child Sexual Abuse and Exploitation (CSAE).
We strictly prohibit:
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Any content involving the sexual abuse or exploitation of minors
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Any attempt to share, request, or distribute such content
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Any behavior that endangers the safety of minors
Safety Measures
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Automated and manual content moderation systems are used
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Violating content is removed immediately upon detection or report
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Accounts involved in such activity are permanently banned
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Severe violations may be reported to relevant legal authorities when required by law
Reporting Child Safety Concerns
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In app reporting tools
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Email: contact@cometrue.app
All reports are reviewed promptly and prioritized for safety related issues.
7. Data Sharing
We do not sell personal data.
We may share limited data only in the following cases:
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With service providers who help operate the app (e.g., hosting, storage)
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When required by law, regulation, or legal request
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To enforce our Terms of Service or protect user safety
User content visibility depends on account privacy settings.
8. Data Security
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Secure data storage systems
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Access control mechanisms
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Monitoring for abuse and unauthorized access
However, no system can guarantee absolute security.
9. User Rights
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Access their account information
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Update or correct their data
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Delete their account and associated data
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Block and report other users
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Control privacy settings (including private account options)
10. Account Deletion
Users can delete their account at any time through:
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In app account deletion feature
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Online deletion page: https://come-true-e5671.web.app/
Account deletion requests are processed immediately through the app or deletion page. Once confirmed, the account and associated personal data are permanently deleted from our active systems.
11. Data Retention
We retain user data only as long as necessary to:
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Provide app functionality
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Comply with legal obligations
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Enforce safety and security policies
Deleted accounts and associated data are removed in accordance with applicable requirements.
12. Changes to This Policy
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Updates will be published in the app or on our website
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Continued use of the app after updates means acceptance of the revised policy
13. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Email: contact@cometrue.app
COME TRUE – TRUST & SAFETY POLICY
Last Updated: 12.28.2025
Come True (“App”, “Platform”, “we”, “us”, or “our”) is a user-generated social platform designed to allow users to share wishes and interact with others in a supportive environment. This Trust & Safety Policy explains how we approach user safety, moderation, and enforcement.
This policy exists to promote safety without creating a legal duty of care or obligation to monitor all activity.
1. Platform Nature & User Responsibility
Come True is a social networking platform, not a matchmaking service, crowdfunding service, mental health service, or professional advisory service.
You acknowledge that:
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Users act independently and are responsible for their own conduct
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We do not verify user identities, intentions, claims, or background
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Any reliance on other users’ statements is at your own risk
2. No Duty to Monitor or Investigate
Come True:
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Is not obligated to monitor, screen, or review all content or interactions
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Does not guarantee detection of harmful, illegal, or inappropriate behavior
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Does not assume responsibility by choosing to moderate content
Failure to remove content or suspend a user does not constitute endorsement or acceptance of liability.
3. Prohibited Content & Behavior
The following content or behavior is prohibited :
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Scams, fraud, deception, or manipulation
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Fake accounts, impersonation, or spam
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Hate speech or harassment
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Graphic violence or threats
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Nudity or sexually explicit content
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Self-harm, suicide encouragement, or eating disorder promotion
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Terrorism, extremism, or radicalization
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Promotion of illegal activities or substances
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Exploitation of minors or vulnerable individuals
4. Enforcement & Discretion
We reserve the sole and absolute discretion to:
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Remove or restrict content
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Suspend or permanently terminate accounts
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Limit access or visibility
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Take preventative action to protect the platform
Enforcement decisions may be made with or without notice and without explanation.
5. Reporting & User Cooperation
Users are encouraged to report :
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Suspicious behavior
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Scams or fraud
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Threats or safety concerns
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Violations of this policy
We may cooperate with law enforcement or legal authorities when required by law or when we believe it is necessary to protect users or the public.
6. Offline Meetings & Real-World Interactions
Come True does not encourage or facilitate offline meetings.
If users choose to meet:
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They do so entirely at their own risk
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We recommend public locations and safety precautions
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Come True assumes no responsibility for offline interactions
7. Mental Health & Crisis Disclaimer
Come True is not a mental health service, crisis hotline, or emergency resource.
Users experiencing distress should seek help from qualified professionals or local emergency services. We do not provide therapy, counseling, or crisis intervention.
8. Children & Minors
Users must be at least 13 years old.
Parents and guardians are responsible for monitoring minors’ activity.
We do not knowingly allow children under 13 and will remove such accounts if identified.
9. Policy Updates
We may update this Trust & Safety Policy at any time. Continued use of the App constitutes acceptance.
COME TRUE – TERMS OF USE & END USER LICENSE AGREEMENT (EULA)
Last Updated: 12.28.2025
By accessing or using Come True, you agree to these Terms.
1. Eligibility
You must be at least 13 years old. Users under 18 require parental consent.
We do not knowingly collect data from children under 13.
2. Account Responsibility
You are responsible for:
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Maintaining account security
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All activity under your account
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Ensuring your use complies with these Terms
3. Platform Disclaimer
Come True :
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Does not guarantee wishes will be fulfilled
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Does not verify users or content
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Does not act as an agent, broker, or fiduciary
All interactions are voluntary and user-to-user.
4. User Content
You retain ownership of your content.
By posting, you grant Come True a worldwide, royalty-free license to host, display, and distribute content for operating the App.
5. Online Interaction & Relationship Risk
Online interactions may involve :
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Emotional reliance
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Misunderstandings
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Changing user behavior
Come True is not responsible for emotional, psychological, financial, or reputational harm.
6. Anti-Scam & Fraud Disclaimer
We do not verify claims or offers.
Any financial exchange or reliance is at your own risk. We are not liable for fraud, deception, or misrepresentation.
7. Content Moderation & Enforcement
We may remove content or suspend accounts at our discretion, with or without notice.
We are not obligated to monitor content.
8. No Professional Advice
The App does not provide legal, financial, medical, or mental health advice.
9. Limitation of Liability
To the maximum extent permitted by law, Come True and its founders shall not be liable for indirect, incidental, or consequential damages arising from use of the App.
10. Indemnification
You agree to indemnify and hold harmless Come True and its founders from claims arising from your use or violations.
11. Termination
We may terminate accounts at any time for violations or safety reasons.
12. Governing Law
These Terms are governed by the laws of the State of New York, USA, subject to mandatory consumer protections in the EU and California.
PART II – EULA
You are granted a limited, revocable, non-transferable license for personal, non-commercial use.
The App is provided “AS IS”.
This Agreement is between you and Come True, not Apple or Google.